Banking & Financial Services-WELSEND

Account Management
Account Receivable
Insurance
Consulting and Case Management
ITO and Branch Service

Account Management

Manage comprehensive and efficient fundamental account process, including account onboarding and maintenance.
By satisfying your customers' needs and completing end-to-end fulfillment, we save your time to focus on your new product initiatives.

With our moderation solution and industry best tools, we guard accounts under compliance regulations and keep customer and proprietary data secure, ending the risk of credit life cycle.

Account Receivable

Facing rising consumer debt and delinquency rates, especially with the increasing various loan products, you need an assistant to take care of your customers and their payment obligations.

Our Account Receivables and Collections teams quickly contact customers in debt situations, identify the cause of non-payment, and implement a contingency payment plan consistent with your customer care and service strategies.
As a leading Accounts Receivables and Collections Management provider, we are committed to investing in the development of emerging technologies and processes to align with your unique industry and company needs.

Recast

customer experience and make a stronger
connection with customers to thrive in the
competitive market.

Insurance

Relying on our licensed agents, we will construct effective strategies and provide support for all insurance services, covering new prospects acquisition, premium and billing management, claims processing, risk and compliance management.

With the help of our proprietary insurance solutions, insurance managers can recast their customer experience and make a stronger connection with customers to thrive in the competitive market.

Consulting and Case Management

From customized IVR solutions, back office service and data analysis to effective consultation and skilled complaint resolution, Welsend combines deep vertical expertise in this industry and helps the banking and financial services sector get closer to customers.

ITO and Branch Service

Welsend's comprehensive financial service collection encompass other-service solutions, ITO service solution and local branch service solution, including complex system integration, IT maintenance and monitoring, labor dispatching, and file digitalization, supporting bank and financial partners competitive all around.

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