Customer Satisfaction

At present, many healthcare providers, especially hospitals and clinics, are struggling with disappointed customer experience caused by conflict between limited resource and patients overflow, resulting in patient jam in front of each department counter and their cumulative complaints.

With deep domain knowledge in all steps of how technology and innovation nurture customer experience, Welsend successful assisted many healthcare partners win-back customer relationships through process optimization services such as smart self-service navigating solution, billing solution, etc.

Furthermore, relying on our knowledgeable workforce and optimized processes, you will be benefit with operational efficiency and customer satisfaction.

Sales

With decades of cumulative experience in the healthcare industry, we integrate analytics and technology to help your members select the service package for their unique needs, resulting in sales conversion, retention, and long-term loyalty.

Welsend can help you develop customized solution for revenue growth. Let our healthcare solutions elevate your business results.