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Transportation & Logistics

Transportation

Transportation

Our interaction experts serve in various verticals of transportation & logistic industry, land, cruise, and air related.Based on big data and smart analytics, we deliver intelligent solutions to support your high-quality services in an efficient and cost-effective way.

Let us accompany with you, strive to create a positive impact on safe transport, environmental protection and more generally on people’s lives.

  • Inquiry & Claim Handling

  • Bill & Account Management

  • Comments Supervision & Information Moderation

  • Back Office Solution

  • Sales Solution

  • Customer Loyalty Solution

Logistics

Logistics

To ensure the utmost excellence in customer experience, we integrate the latest technology and digital tools with the human touch to provide simpler, faster, and safer interactions that lead to a positive impact and continuous brand loyalty.

  • Domestic logistics: time-sensitive inquiry, case management and relevant services with accuracy

  • International logistics: customs policy support, clearance service, tracking, claims for damage or loss (especially for cross-border e-commerce)

  • Other services: intra-city services, such as medicines delivery, community distribution

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Talk to Our ExpertE-mail: Michael Klein@chinaws.com